It's quick and easy to download audio files to your PENpal!
  • Step 1: Contact Us to let us know if you need additional files. Download the files onto your computer (they will go to the download folder on your computer).
  • Step 2: Plug in your PENpal to your computer using your USB Cable.
  • Step 3: Transfer the downloaded files from your computer's download folder onto your PENpal. *Important: the files must be moved into the PENpal folder titles "Ap4". If the files are not loaded into the Ap4 folder, the PENpal will not be able to read them.*
Need more help downloading audio files?

Do you prefer to watch a video for step-by-step instructions?

Click here to watch video instructions to download audio files from the PENpal Audio Files Directory.