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Buyer's Guide
How do I apply a Gift Certificate?
 
Please note that coupon codes are different than gift certificates. If you have received a gift certificate, please apply it to your order as follows. Create an account via the "Register" button at the bottom-left of our site (or click here). Once you are registered, click on the "MY ACCOUNT" button on the top-right of the site. There you will have see an option to "Apply a gift certificate to your account". Once added, the gift certificate will be applied to your order. Please apply gift certificates to your account before placing your order.
NOTE: Gift certificates cannot be applied to orders being shipped outside of the US & Canada which need to be processed via the International Checkout button on our site.
How do I use a coupon or discount code?
 
After adding items to your cart, click on CART (top-right of this site) to view your cart. Immediately under your list of items, you will see a box to enter your coupon code. After entering the code, click on "Apply". If you would like to be notified of any special discounts available to customers, please subscribe to our Culture Connection newsletter by clicking here.
How do I find or search for my product?
 

To find the product(s) you're looking for, you may:

Search by Title or Code: Type the product title, keywords or the product code in the search section of our site. Please make sure the characters that you entered are normal A-Z or 0-9 alphanumeric letters or numbers. If you are using any special symbols in your submission, please remove them and then resubmit your request. Examples of special characters are !@#$%^&*()+{}?".

Search by Language: To see only those dual-language products available in a specific language, click the language in the list on the left side of our site. If you are on a smartphone or tablet, please click on the white box at the top-left of our site and that will pull up the entire language and product list.

Search by Product Type or Age/Level:
We have a list of product types and age/levels on the on the left side of our site, just below the language list. If you are on a smartphone or tablet, please click on the white box at the top-left of our site and that will pull up the entire language and product list.

If you have any trouble locating a product, please feel free to contact customer service for assistance.

How do I navigate the site?
 

To navigate this website, simply click on a category you might be interested in. A full list of languages and products types are listed on the left side of our site. If you are on a smartphone or tablet, please click on the white box at the top-left of our site and that will pull up the entire language and product list

To learn more about the search capabilities, please see “How do I find my Product?”

QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product.

If you have any trouble locating a product, please feel free to contact customer service for assistance.