Return to Help Index| Shipping & Delivery - US | |
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| Method & Delivery Timeframes | |
| The information in this section pertains to standard US shipping rates and delivery timeframes. UPS Ground or USPS First Class: orders generally arrive at locations in the continental US within 10 business days after the order has been placed. USPS Media Mail is offered for orders up to $200 in 48 states. Please note that USPS Media Mail orders generally arrive within 14 business days (in 48 states), and often much sooner, but the postal service does not guarantee delivery timeframes. USPS Media Mail orders to Alaska, Hawaii or US territories are likely to take 3 weeks or more. IMPORTANT: If you need guaranteed timeframes, please select UPS Ground. For delivery to schools and libraries, we recommend UPS Ground. Additional delivery information:
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| Processing & Shipping Fees | |
| Shipping and handling for online orders is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be presented with the shipping method and price. Shipping & Processing Fees for the 48 states only are as follows: US Domestic Shipping & Handling (48 States): Shipping
For mail/fax orders to US 48 states, please apply 10% for orders of $200-1000. Please apply 5% for orders over $1000. The above fees cover shipping and warehouse processing and packaging fees. For orders to Alaska, Hawaii and Puerto Rico, media mail rates of $9.98 are offered for orders up to $200. UPS Ground rates will be calculated online but are significantly higher. Please note that orders to Alaska and Hawaii may be be sent via US Priority Mail given the high cost of UPS to some areas. Language Lizard reserves the right to send Alaska/Hawaii orders via US Mail rather than increase shipping costs to the customer. |
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| Tracking & Viewing your orders | |
| You can view your orders and order status by clicking on Login/Account at the top right hand side of our site. UPS tracking numbers will be posted within 1-2 business days after the order has shipped. You can view any items on backorder in the "Order Status" section of your order. | |
| US Expedited Shipping | |
| Standard shipping timeframe: Language Lizard orders that ship via UPS are generally received by the customer in 5-10 business days (2-4 days processing time plus 2-5 days for UPS Ground shipping. You will be notified upon shipment if any item is on backorder. If US Media Mail is chosen, orders are generally received within 14 days in the 48 states (though timing is not guaranteed), and can take several weeks outside 48 states. Note: Orders of 1 or 2 items (and orders to Alaska/Hawaii/PR) may be sent via US Mail given the high cost of UPS to some areas. This will be determined at time of shipment; Language Lizard reserves the right to send small orders via US Mail rather than increase shipping costs to the customer. Expedited shipping option: Language Lizard offers expedited delivery for the 48 states only, which would arrive in 3 business days (1 day processing and 2-day air delivery, United States orders only). However, we check inventory on all items to make sure there are no backorders before charging you for expedited shipping. If you prefer this option, please write "APPROVE EXPEDITED SHIPPING" in the order notes section when placing your order. The charges for this expedited shipping are outlined below and will be added to your total order cost after the package ships. Note: Posters require a separate UPS package and increase the expedited UPS charges considerably. If you are requesting expedited shipping and your order contains a poster, please add $20 to the expedited shipping rates below. *Handling fee of $10 per order covers warehouse processing and packaging fees. **By end of day Saturday. |
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