Return to Help Index
|Shipping & Delivery - Canada
Language Lizard ships direct to Canada.
Most orders are sent via UPS so that orders can be tracked and arrive in a timely manner. Smaller orders may be sent via US Mail. ALL ORDERS MUST BE PAID IN $US FUNDS.
We do not currently offer expedited shipping to Canada.
**Canadian Customers are responsible for paying any additional charges that are levied once a shipment reaches your country, such as import duties, customs, clearance and brokerage charges, taxes, and any additional tariffs imposed upon delivery.
Note: UPS is required to collect the Canadian tariff and any brokerage charges upon delivery. This fee is a result of Canadian customs regulations and it is the responsibility of the receiving party in Canada to pay any such fees.
The Language Lizard outbound shipping/handling charge applied to your order covers our cost to ship the product to you. This charge is unrelated to the tariff/brokerage charges discussed above.
Please note that customs policies vary widely by country and change regularly; you should contact your local customs office and/or UPS if you require additional information. You are considered the importer of record and must comply with the regulations of the country in which you are receiving the products. If your school or organization has a Customer Broker or special shipping instruction, please provide this information with your purchase order.
A tracking number will be posted to your account within 1-2 business days after your order has shipped. You can access the status of your order and the tracking number by clicking on "My Account" at the top right hand side of our site. (Note: backorders to Canada may be sent via USPS).
**A US Mail option is offered for orders under $150. The US Mail and UPS options will be provided upon order checkout. Shipping and handling costs for online orders over $250 will be calculated when placing order. For mail/fax orders, please apply 18%.
Canada Backorders: Unfortunately, due to the high cost of shipping to Canada, we cannot offer free backorder shipping to Canada. If an item is out of stock, you will be notified and given an option to make a substitution.